Contact Anglian Building Products - Large project Division

You can contact us by Phone on 0800 9889395  and press option 1, or email us at [email protected]

The issue may be covered in our Operating guide. If not, you should report the issue to your Housing Association or Council. We can only take instruction from the leaseholder, not the tenant. You can ask them to contact us by Phone on 0800 9889395  and press option 2, or email us at [email protected]

All of our staff carry photographic identification with them, which they will show to you before entering your home. Should you have any concerns regarding identification, please contact our office on 0800 988 9395.

Yes, we need to have access to both inside and outside of your property. In preparation for the visit please ensure the surveyor can easily get to the inside of all your windows to take the required measurements. We would ask, where possible, you clear internal window cills of belongings.

If for any reason the appointment is not convenient, please contact the surveyor listed on your appointment letter or contact our office on 0800 988 9395 – Option 1.

Our installers recognise that some people will not be able to do this, and we will be happy to move it for you if needed, so please don’t worry.

You will normally be given at least 7 day’s notice of installation, but if this is not sufficient for your employer, please contact us to advise.

It depends on the scale of the works. For a typical house window and door replacement project, we aim to complete within 1 day, but cannot guarantee this. Our Contracts team will be able to advise you on this at the time of booking. Call us on 0800 9889395.